Ann Hazlett, Shirley: search on Z-Library

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1

Performance management in the UK public sector: Addressing multiple stakeholder complexity

McAdam, Rodney, Hazlett, Shirley-Ann, Casey, Christine

Journal:

International Journal of Public Sector Management

Year:

2005

Language:

english

File:

PDF, 238 KB

english, 2005

2

The role of operations management in public sector policy and practice alignment: a local government analysis

Hazlett, Shirley-Ann, McAdam, Rodney, Walker, Tim

Journal:

Production Planning & Control

Year:

2013

Language:

english

File:

PDF, 332 KB

english, 2013

3

An exploratory study of knowledge flows: A case study of Public Sector Procurement

Ann Hazlett, Shirley, Mcadam, Rodney, Beggs, Victor

Journal:

Total Quality Management & Business Excellence

Year:

2008

Language:

english

File:

PDF, 164 KB

english, 2008

4

E‐government: the realities of using IT to transform the public sector

Hazlett, Shirley‐Ann, Hill, Frances

Journal:

Managing Service Quality

Year:

2003

Language:

english

File:

PDF, 142 KB

english, 2003

5

Entrepreneurship education and context

Leitch, Claire, Hazlett, Shirley-Anne, Pittaway, Luke

Journal:

Entrepreneurship & Regional Development

Year:

2012

Language:

english

File:

PDF, 104 KB

english, 2012

6

TQM and CSR nexus

Hazlett, Shirley‐Ann, Ghobadian, Abby, Gallear, David, Hopkins, Michael

Journal:

International Journal of Quality & Reliability Management

Year:

2007

Language:

english

File:

PDF, 282 KB

english, 2007

7

A grounded theory research approach to building and testing TQM theory in operations management

Rodney McAdam, Denis Leonard, Joan Henderson, Shirley-Ann Hazlett

Journal:

Year:

2008

Language:

english

File:

PDF, 484 KB

english, 2008

8

A critical look on quality through CSR lenses

Hazlett, Shirley‐Ann, Castka, Pavel, Balzarova, Michaela A.

Journal:

International Journal of Quality & Reliability Management

Year:

2007

Language:

english

File:

PDF, 204 KB

english, 2007

9

Establishing ex ante public construction supply chain guidelines in the public procurement of schools' estate

McAdam, Rodney, Hazlett, Shirley‐Ann, Johnston, Sean

Journal:

International Journal of Public Sector Management

Year:

2011

Language:

english

File:

PDF, 286 KB

english, 2011

10

Leadership development outcomes research and the need for a time-sensitive approach

Joseph-Richard, Paul, Edwards, Gareth, Hazlett, Shirley-Ann

Journal:

Human Resource Development International

Year:

2020

File:

PDF, 669 KB

2020

11

The measurement of service quality: a new P‐C‐P attributes model

Philip, George, Hazlett, Shirley‐Ann

Journal:

International Journal of Quality & Reliability Management

Year:

1997

Language:

english

File:

PDF, 181 KB

english, 1997

12

The role of performance measurement models in multi level alignment

McAdam, Rodney, Hazlett, Shirley-Ann, Galbraith, Brendan

Journal:

International Journal of Operations & Production Management

Year:

2014

Language:

english

File:

PDF, 457 KB

english, 2014

13

Developing a conceptual model of lead performance measurement and benchmarking

McAdam, Rodney, Hazlett, Shirley‐Ann, Anderson‐Gillespie, Karen

Journal:

International Journal of Operations & Production Management

Year:

2008

Language:

english

File:

PDF, 292 KB

english, 2008

14

CSR performance: driven by TQM implementation, size, sector?

Hazlett, Shirley‐Ann, Robson, Andrew, Mitchell, Ed

Journal:

International Journal of Quality & Reliability Management

Year:

2007

Language:

english

File:

PDF, 191 KB

english, 2007

15

From quality management to socially responsible organisations: the case for CSR

Hazlett, Shirley‐Ann, Hazlett, Shirley‐Ann, McAdam, Rodney, Murray, Lisa

Journal:

International Journal of Quality & Reliability Management

Year:

2007

Language:

english

File:

PDF, 261 KB

english, 2007

16

An inquiry into the strategic‐operational role of performance management in local government

Seow, Christopher, McAdam, Rodney, Walker, Tim, Hazlett, Shirley‐Ann

Journal:

International Journal of Public Sector Management

Year:

2011

Language:

english

File:

PDF, 329 KB

english, 2011

17

Legitimising quality principles through critical incidents in organisational development

van der Wiele, Ton, McAdam, Rodney, Hazlett, Shirley‐Ann, Henderson, Joan

Journal:

International Journal of Quality & Reliability Management

Year:

2006

Language:

english

File:

PDF, 180 KB

english, 2006

18

A study of the transition from ISO 9000 to TQM in the context of organisational learning

Hill, Frances M., Hazlett, Shirley‐Ann, Meegan, Sarah

Journal:

International Journal of Quality & Reliability Management

Year:

2001

Language:

english

File:

PDF, 404 KB

english, 2001

19

Measuring the impact of entrepreneurship education: a cognitive approach to evaluation

Hannan, Mark, Leitch, Claire, Hazlett, Shirley Ann

Journal:

International Journal of Continuing Engineering Education and Lifelong Learning

Year:

2006

Language:

english

File:

PDF, 270 KB

english, 2006

20

Policy and practice: An investigation of organizational change for service quality in the public sector in Northern Ireland

Hazlett, Shirley-Ann, Hill, Frances

Journal:

Total Quality Management

Year:

2000

Language:

english

File:

PDF, 130 KB

english, 2000

21

A CRITICAL REVIEW OF SIX SIGMA: EXPLORING THE DICHOTOMIES

McAdam, Rodney, Hazlett, Shirley‐Ann, Henderson, Joan

Journal:

International Journal of Organizational Analysis

Year:

2005

Language:

english

File:

PDF, 1022 KB

english, 2005

22

An absorptive capacity interpretation of Six Sigma

McAdam, Rodney, Hazlett, Shirley‐Ann

Journal:

Journal of Manufacturing Technology Management

Year:

2010

Language:

english

File:

PDF, 232 KB

english, 2010

23

Evaluating the service quality of information services using a new “P‐C‐P” attributes model

Philip, George, Hazlett, Shirley‐Ann

Journal:

International Journal of Quality & Reliability Management

Year:

2001

Language:

english

File:

PDF, 378 KB

english, 2001

24

Towards a third generation of quality management

Hazlett, Shirley‐Ann, Foster, David, Jonker, Jan

Journal:

International Journal of Quality & Reliability Management

Year:

2007

Language:

english

File:

PDF, 295 KB

english, 2007

25

Corporate governance as a critical element for driving excellence in corporate social responsibility

Hazlett, Shirley‐Ann, Shahin, Arash, Zairi, Mohamed

Journal:

International Journal of Quality & Reliability Management

Year:

2007

Language:

english

File:

PDF, 259 KB

english, 2007

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